ChatEnquiry

Use Case 1 : Content Explorer Solution

An On-Premises Generative AI Document Serach Solution.

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Use Case 2 : Inquiry Chatbot for Structured & Unstructured Data Solution

An Inquiry Chatbot is designed to handle and respond to user queries by leveraging both structured and unstructured data. 

Use Case 3 : Self-Learning & Assessment Solution

A Generative AI-Powered Educational Assistant. Supported Self-Learning & Assessment.

ChatCategorization

Use Case 1 : Document Categorization & Analytics Solution

A Document Categorization & Analytics Solution typically involves several key components and processes to efficiently manage and analyze large volumes of documents.

AI Smart Workflow Automation

  • Role-based Access Control
  • Content Categorization
  • Information similarity comparison
  • Information Preview & Edit
  • Information grouping
  • Real time dashboard

Solution Diagram

Use Case 2 : Email Enquiry & Distribution Solution

Utilize Multimodal AI and Analytical AI to retrieve data from documents and images, categorize the data, and present it in a dashboard. Compare the information for similarity and sort it accordingly.

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ChatMinutes

Use Case 1 : Meeting Minutes Solution

A Meeting Minutes Solution that supports 24-hour long meetings, speaker diarization, and both transcript and minutes generation.

Use Case 2 : Real -Time Translator Solution

A Real-Time Translation Solution for English, Cantonese, Mandarin, Korean (Hanja), Japanese, and Thai (Central Thai).

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ChatServiceDesk

Use Case 1 : GenAI Service Centre Solution

GenAI Service Centre Solution is an AI-driven service center solution designed to develop an AI agent for problem-solving with a dedicated call flow. It integrates with IP phone systems, IT systems, and ITSM to automate processes from user call-in, problem-solving, and action-taking to generating service tickets.

Use Case 2 : AI Agents for IVRS Solution

An AI-driven IVRS (Interactive Voice Response System) agent is designed for single-task problem-solving with a dedicated call flow. It integrates seamlessly with IP phone systems, IT systems, and ITSM to automate the entire process from user call-in, through problem-solving and action-taking, to generating service tickets.

Use Case 3 : Inquiry Data Source Consolidation Solution

Consolidation of Inquiry Data Sources, Integrated with IVRS and Chatbot Systems

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